Resolved: Current speed issue

Posted by Matt Fenn on 4th May 2010 in Issues

We are aware of a speed issue causing pages to run slowly and are currently working to resolve this.

Update @ 13:05: We're still investigating this issue and liaising with our hosting provider.

Apologies for the inconvenience, we know the performance of Moobiz is important and we're doing all we can to get it fixed.

For anyone wanting slightly more technical details: this is a software rather than hardware issue. It affects Moobiz where localisation is used, most noticeably Invoicing and Ledger where currency symbols are used. We've identified when and where the problem started, which appears to rule out changes made to Moobiz itself. We're currently looking at the framework Moobiz uses for internationalisation to further narrow down the problem.

Update @ 15:05: This appears to be fixed at the moment, though we'll continue to monitor Moobiz and will update the blog later with more. Technical details: the Zend Framework cache files used for internationalisation had corrupted, we're looking into why next!

Update 5 May: we've identified some changes to keep Moobiz speedy in the future.